The word shopping brings thoughts of
immediate fervour to most people. But if you combine the word shopping
with car insurance as in "shopping for auto insurance" it produces
the opposite event. The thought of shopping for auto insurance makes
the eyes glaze over and the heart rate drop to the pace of a
slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized car insurance issues
specialist, told us that too often "people purchase insurance by
calling the number on the tv."
But wait, this is important stuff! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for automobile insurance than you have to.
Maybe waiting for a solution to be beamed into your television is not
the better idea.
How can you stay awake while surfing through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his automobile insurance information into a
comparative insurance service. The quotes (for very basic coverage on
two old vehicle) ranged from $1,006 to $1,807 a difference of $801 a
year. If you're currently dumping thousands into your vehicle
insurance organizations coffers because of a couple of tickets, an
fortuity, or a questionable credit valuation, shopping your policy
against others may be well worth the effort.
see it this way you can convert the money you
save into the purchase of something you've lusted after for a long
time. Hold that destination in your mind. Now, let's begin.
Before you can shop for something, you have to
decide what you need. The first step in finding the right vehicle
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of automobile insurance in "How Much car insurance Do You Really
Need?". Also, check out "Little-Known But Important auto insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
automobile insurance companies love these people. That's because
automobile insurance organizations know what your chances are of being
killed or maimed, and how likely it is for your automobile to be
damaged or stolen. The information the insurance firms has collected
over previous decades is crunched into "actuarial tables" that give
auto insurance adjustors a quick look at the probability of just about
any occurrence.
It is important to keep in mind that the basis
of auto insurance is a difference of opinion between you (the insured)
and them (the automobile insurance firms). You believe you will, at
some point, probably get in an accident. The insurance company
believes you probably won't. And the automobile insurance accident, is
willing to take your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all insurance is doing get enough liability coverage."
For instance, if you purchase $50,000 of bodily injury liability
coverage but have $100,000 in assets, attorneys could go after your
treasures in the event of an accident in which you're at-fault and the
other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an car crash, $100,000 for all people injured in an
accident and $25,000 property damage liability (that is, 50/100/25)
given that half of the cars on the road are worth more than $20,000.
Here again, though, let your financial situation be your guide. If you
have no assets, don't buy excess coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
accident.
Your driving habits may also be a consideration.
If your past is filled with crumpled fenders, if you have a lead foot
or a long commute on a treacherous winding road, then you should get
more comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the service [of collision and comprehensive coverage],"
Dennis Howard, said. "If your car is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
accident, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen vehicle in the nation for several years (it's often stolen
for parts). But we would expect that most of them on the road have
well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having car insurance doesn't protect you from
absolutely anything bad that might happen. First, the auto insurance
firms needs to back up the claims that they make in the fine details
of the contract. TV ads show folksy adjustors at the scenes of natural
disasters passing out claims checks like coupons for cocktail wieners
at a supermarket. But, in case you haven't noticed, real life is a bit
different from TV ads. If you have an car crash, your car insurance
organizations will take a close look at your claim before mailing you
a check. And the check may be written for an amount much smaller than
you had hoped. For this reason, you should be intimately familiar with
the terms of your policy and call the organizations with any questions
you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start comparision shopping.
Begin by setting aside about an hour for this task. Bring all your
records your current automobile insurance policy, your driver
license number and your vehicle registration. Drink plenty of coffee.
Have a phone at your elbow. And, of course, power up your computer.
Begin with the online services. If you go to
InsWeb.com or other auto insurance quote sites, you can type in your
information and get a list of comparative quotes. The form takes about
15 minutes to complete. If this bores you, just remind yourself that
you are saving money and you can use that money to buy something nice
for yourself. If the entire shopping process takes you two hours to
complete, and you save $800, you're effectively earning $400 an hour.
A few things to keep in mind: (1) When you use
price quote online sites, you may not get instant insurance quotes.
Some firms may contact you later by e-mail, and some that are not
"direct providers" may put you in touch with a local agent, who will
then calculate a quote for you. (A "direct provider," like Geico,
sells an vehicle insurance policy to you directly; other companies
like State Farm sell insurance through local agents. We'll discuss the
pros and cons of each later.) (2) It's not easy to get price quotes
from these sites in all states if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online quotes for this state.
You can also try getting vehicle insurance
quotes from some of the insurance organizations listed on the
Edmunds.com Web site Esurance, Geico, or Progressive. The forms will
take about 10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
companies, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online vehicle insurance
sites you should take note of several things:
An 800 number to call for questions you
can't get answered online
The insurance organizations payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
firms that pertain to you
The automobile insurance firms consumer
complaint ratio from your state's department of auto insurance Web
site (more on this below)
The auto insurance firms A.M. Best and Standard
& Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online price quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the car insurance companies
telephone salespeople, make sure you explore all options relating to
discounts. auto insurance organizations give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on auto insurance."
Always bear in mind that your mission isn't just
to buy the cheapest automobile insurance out there; it is to buy the
cheapest car insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on auto insurance
and then not get your car repaired after an fortuity," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?